01
QR issue intake
Every restroom, lobby, office, or zone can have a QR link that opens a simple request form tied to the exact client location.
Current MVP: portal, tickets, signatures, payments
The software your cleaning company wishes it had.
Service Envy gives commercial cleaning teams one system for schedules, field work, supplies, work orders, approvals, reporting, and account profitability — without exposing costs to field staff.
No per-location punishmentLocation-centered workflowsBuilt from real janitorial ops
Founding Plan$99/mo
Included25 users
Payments1% fee
service-envy / client-portal
Open tickets12 active across 7 locations
Needs signature3 files waiting on client
Restroom supply issue — Canton Medical
QR scan created a location-aware ticket. Client can track progress.
Floor care change order
Quote PDF sent for typed-name signature and approval.
Monthly recurring invoice
Hosted payment link ready after account review.
Client submitted issue from QR code
Manager acknowledged and added internal note
Technician assigned, photo proof requested
Client Portal is the package. Ticket tracking is the engine.
The portal makes the value obvious: submit issues, track status, message the cleaning company, view files, approve work, and pay invoices from one location-centered home.
02
Client-visible tracking
Clients get a clean tracking page instead of wondering if their issue disappeared into a text thread.
03
Admin queue
Managers see every ticket, status, priority, account, location, due date, and next action from the desktop admin portal.
04
Messages, files, signatures
Keep service conversations, photos, PDFs, quotes, COIs, walkthrough notes, signed approvals, and completion proof connected to the right account and location.
05
Quotes + payment links
Turn requests into approved tag work, invoices, and payment links without losing the paper trail.
The revenue unlock
Track every client issue from scan to resolution.
Ticket tracking creates the proof trail: who reported it, where it happened, who acknowledged it, who fixed it, what files/photos were attached, and whether it became billable work.
Build with usQR
Scan creates ticketLocation and zone are already known.
00:01✓
Admin acknowledgesClient sees progress instead of silence.
new → ack👷
Manager assigns workTechnician or affiliate partner gets scoped visibility.
scoped$
Optional billable pathTicket can become tag work, quote, invoice line, or proof-of-service.
marginFiles with signatures turn portal activity into approvals.
Start simple: typed-name signature, checkbox acknowledgement, signer email/title, timestamp, and audit metadata. Enough to move work forward fast.
Upload file
Quote, service agreement, change order, COI, checklist, or completion signoff.
Send to client
Portal link routes to the right account, location, and contact.
Client signs
Typed name + acknowledgement is the MVP signature method.
Record proof
Timestamp, signer info, status, and document event are saved.
Bill or schedule
Approved work can become an invoice, payment link, or assigned work order.
First 25 companies
Founding Customer Plan
For early janitorial companies that want the client portal, ticket tracking, and payment workflow before the public launch.
More locations should mean more revenue — not a surprise software bill.
$99/mo
- Unlimited/generous locations
- Up to 25 active users
- Ticketing + QR intake
- Client portal messages/files/signatures
- Scheduling, supplies, invoices/payment links
- 1% payment platform fee
- 12-month founding price lock
Want your cleaning company to test it?
Join the founding list. We’re prioritizing commercial janitorial operators who want a client portal, QR issue tracking, and invoice/payment workflows in one system.
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